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A total solution that brings together the technical skills and know-how of a professional group.
Our 24/7/365 monitoring center monitors your IT assets and provides rapid and appropriate incident response in the event of a failure, significantly reducing operational burdens. You can view our system operation and maintenance services by downloading the catalog.
We will wholeheartedly support your system to ensure it "works properly."
Our company provides support to system administrators with the intention of properly addressing the issues faced by our customers, rather than offering support based solely on the interests of our engineers. We support system administrators with a two-person team consisting of a primary and a secondary technical lead. The sales representative oversees and manages customer contract information and maintenance details, controlling the overall system operation and maintenance. 【Main Support Contents】 ■Troubleshooting - Repair work for system issues caused by system malfunctions ■Bug Fixes - Application of patches for OS and firmware ■Advice on Solutions for System Challenges - Recommendations for solutions to challenges that cannot be fully covered by operations and new user requests ■System Configuration Changes - Minor changes to system parameters, such as server backup times *For more details, please refer to the PDF document or feel free to contact us.
We can also provide a specialized help desk team! You can trust us with the operation and maintenance of other companies' systems as well.
We provide "Existing System Operation and Maintenance Services" for the manufacturing and logistics industries, focusing on the maintenance of business systems. We handle inquiries related to the system and can provide a specialized help desk team tailored to your company's needs. Additionally, we can make modifications and add functionalities to existing systems, even those developed by other companies, with thorough analysis and prompt responses. Moreover, we offer these services not only individually but also in combination to meet our customers' needs. [Work Areas (Excerpt)] ■ Requirements Definition ■ Design ■ Manufacturing ■ Testing ■ Data Entry *For more details, please refer to the PDF document or feel free to contact us.
We will conduct operational design, maintenance management, and support management of software products.
We also provide maintenance services for the "Approval Information Management System" for the pharmaceutical and generic pharmaceutical industries, as well as operational design, maintenance management, and support services for information systems.
